Help
Frequently asked questions
Answers to the questions we get most. If yours isn't here, write to us at visit@sonprim.com.
Visits
How do I book a winery visit?▾
Go to our reservations page, choose the date, time and type of tasting. Your spot is confirmed immediately and you receive an email with a link to manage your booking.
Can I cancel or reschedule my visit?▾
Yes. Your confirmation email includes a link to manage your booking. Free cancellation up to 2 working days before the visit. To reschedule, write to us at visit@sonprim.com.
Do you have options for large groups or private events?▾
Yes. For groups of more than 10 people or private winery events, write to us at visit@sonprim.com with the date and number of guests.
What does each type of visit include?▾
Tasting, winery tour and tasting. From €20/person. Premium Tasting, extended wine selection. From €35/person. Tabla Tasting, wines with Mallorcan tapas. From €40/person. Premium Tasting with tapas, wines and tapas, the full experience. From €55/person.
Can I pay on arrival or do I need to pay when booking?▾
Both options work. By default you pay at the winery on arrival; if you prefer to pay by card in advance, you can choose this when booking.
Orders
Do you ship across Spain?▾
Yes, we ship to mainland Spain, the Balearic Islands and a selection of European countries. Cost depends on the destination zone, from €11 to €23 per box of 6 bottles, and from 24 bottles onward, shipping is always free. See the full table on the shipping page.
How long does delivery take?▾
We process orders in 1–2 working days. Delivery takes 2–4 more days, depending on destination.
Can I collect from the winery?▾
Yes. When completing your order, choose «winery collection». We'll let you know by email when it's ready. No shipping cost.
Gift vouchers
How do I give a gift voucher?▾
On the gift voucher page you choose the amount (€50, €100, €150, €200 or any amount you like), add the recipient's details, pay by card and we send the voucher by email with your message.
How long is a voucher valid?▾
The voucher is valid for 6 months from the date of purchase.
How do I redeem a voucher?▾
The recipient receives a unique code by email. They can use it when booking a visit or placing an online order by entering the code at checkout. It can also be redeemed directly at the winery.
Other
Do you make wines without sulphites / suitable for vegetarians?▾
All our wines are suitable for vegetarian and vegan diets. Some contain sulphites in minimal amounts. If you need a sulphite-free tasting, write to us before booking.
Do you cater for allergies or intolerances?▾
Let us know in the notes field when booking. We have gluten-free and nut-free options, and we'll adapt.
How do I subscribe to your newsletter?▾
From the page footer or on the newsletter page. We'll let you know about wine launches, tastings and winery news. Maximum 1–2 emails per month and you can unsubscribe whenever you like.
SON PRIM · Sencelles